PopAi FAQ

What is PopAi?

PopAi is an AI tool that aims to improve productivity for everyone in daily life. PopAi provides instant answers based on the latest model and can do more! It is enhanced with templates, and connected with search engines, enables quick PDF reading and can generate PowerPoint slides, X-mind charts, pictures and more. All these developments are based on the belief that AI should bring the concept of "Technology for All" to a new level, making top technology and knowledge accessible and approachable. Our efforts are aimed at making AI tools easy to use and fit into everyday tasks.


What is the key feature of PopAi?

  • Connected to the world: Tired of using AIGC that only has info dated years ago? Need to double confirm the outcome on Google? Now PopAI is integrated with search, so you can write and create with the latest news and references.
  • More efficient content generation: with templates from academic writing，career hunting， to powerpoint slides. You can easily visualize the content with pictures and various charts. Storytelling is the only thing you need to focus on now with the help PopAi.
  • More powerful PDF reader: Need help reading papers? Polishing your resume? Drafting a test paper based on a book? Upload it to PopAi, let it read and write for you.

How many languages does PopAi support?

PopAi supports over 200+ languages, including but not limited to English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Japanese, Korean, and Chinese. Regardless of the language you use, PopAi will strive to provide accurate and helpful answers. If you have specific language requirements, please feel free to contact our customer service team.

Is PopAi a free AI tool?


PopAi has a free version available. Even if you're using the free version, you can still utilize PopAi for a variety of purposes beyond instant Q&A and enjoy a pleasant user experience. For our free users, PopAi provides the following features:

  • 30 GPT-3.5 questions/day
  • 2 GPT-4 questions/day
  • 200+ languages supported
  • Limited Pro features
  • Up to 2 files per day
  • Limited accessibility during peak times

What are the advantages of PopAi Pro?

PopAi Pro gives you everything in the Free plan, plus:

  • Chat with PDF/DOC
  • Unlimited Uploads
  • No Filesize/Daily Question Limit
  • Up to 2,000 Pages per PDF
  • Auto-Recognition Scanned Files
  • AI Creation
  • AI-Gen PPT/Flowchart/Blog Post
  • 10+ Advanced templates
  • Precise content from web-search
  • AI relevant online images
  • Boost Mode
  • Best model, enhanced answers via web searching and planning
  • Early access to coming Pro features
  • Multi-document Q&A
  • PDF/Markdown/PPTX file export
  • Mindmap editor

How to cancel the PopAi subscription service?

You can cancel your Plus subscription at any time. If you cancel, you will still have access to your Plus plan until the end of the current billing period. You can also contact our customer service team via email and ask them to assist you in canceling your PopAi subscription plan. Our customer service email is:customerservice@popai.pro

How many payment methods does PopAi support?

At present, PopAi utilizes Stripe as a universal payment solution, guaranteeing seamless service purchases for credit card and digital wallet users worldwide. Our team is continuously enhancing our payment channels to cater to the diverse requirements of our expanding user base. If you have a preferred payment method, please feel free to reach out to our customer service team for further assistance.

Are my files safe on PopAi?

PopAi will never share your files with anyone. They are stored in secure cloud storage and can be deleted at any time.